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FAQ

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How do I sign up for Kresus?

  • Download the Kresus SuperApp from the Apple App Store or Google Play Store.

  • Create your wallet with an email address.

  • Verify your phone number for recovery purposes.

  • Create a Kresus Identity.

How do I update my email address in Kresus?

How do I update my PIN in Kresus?

  • Go to the Me tab in the bottom navigation.

  • Under Security, select Face ID & PIN.

  • Tap Change My PIN.

  • Enter existing PIN and new PIN.

How do I disable Face ID in Kresus?

  • Go to the Me tab in the bottom navigation.

  • Under Security, select Face ID & PIN.

  • Toggle Enable Face ID on or off.

How do I update my Phone Number in Kresus?

What Crypto can be held on Kresus?

  • Ethereum, Solana, Bitcoin, Polygon, and any ERC-20 token.

What Ethereum Tokens can be held on Kresus?

  • Any ERC-20 token.

How do I find my Bitcoin wallet address in Kresus?

  • Go to the Me tab in the bottom navigation.

  • Under Wallet Settings, select Wallet Info.

  • Tap the Copy icon in the Bitcoin row to copy your address to the clipboard, or tap the QR code icon to generate a QR code that can be scanned by other wallets.

How do I find my Ethereum wallet address in Kresus?

  • Go to the Me tab in the bottom navigation.

  • Under Wallet Settings, select Wallet Info.

  • Tap the Copy icon in the Ethereum row to copy your address to the clipboard, or tap the QR code icon to generate a QR code that can be scanned by other wallets.

Is the Kresus SuperApp a non-custodial wallet?

  • Yes, Kresus is a non-custodial wallet. You’re in full control of who has access to your funds.

How do I send crypto from Kresus to another wallet?

  • From the Currency tab in the bottom navigation, tap the Send button.

  • Choose which coin you want to send.

  • Choose one of your contacts as a recipient.

  • If they’re not already stored in your contacts list, choose Add New.

  • If you’re trying to send crypto to a wallet outside of Kresus, triple check you have the external wallet address that corresponds to the cryptocurrency you’re trying to send. To add the external address to a contact card, either copy/paste into the appropriate field, or scan the wallet address QR Code.

  • Enter a numerical value, or drag the slider to the amount you’d like to send.

  • For Ethereum or ERC-20 transactions, choose which delivery speed you prefer. This will change the delivery fee for the transaction.

  • If sending to another Kresus wallet, you can write a message/memo that will accompany the transaction.

  • Review the transfer, and then swipe to approve and send.

How do I receive crypto in my Kresus wallet?

  • From the Currency tab in the bottom navigation, tap the Receive icon.

  • Choose whether you want to receive from Someone Else, or if you are transferring to yourself.

  • To receive crypto from another Kresus user, provide them with your .kresus address, or copy your unique QR code.

  • To receive crypto from someone who isn’t a Kresus user, select the currency you want to receive from the bottom menu, and either copy the address or provide them with your QR code.

Can I withdraw fiat currency such as USD from Kresus?

  • Currently, you can cash out Ethereum, Polygon, and Solana to your bank account from Kresus.

  • From the Currency tab, hit the Cash Out icon.

  • Choose which currency you wish to withdraw to your bank account as USD.

    Follow the prompts to connect your bank account.

How can I receive an NFT or other digital assets to Kresus?

  • To receive a digital collectible from another Kresus user, all you have to do is to provide them with your .kresus ID.

  • To receive a digital collectible from someone who is not a Kresus user, copy the wallet address that corresponds to the collectible’s blockchain (Ethereum, Solana, etc).

How do I receive an NFT or other digital assets to my Kresus wallet from a non Kresus user?

  • Go to the Me tab in the bottom navigation.

  • Under Wallet Settings, select Wallet Info.

  • Tap Copy in the correct currency’s row to copy your address to the clipboard, or tap the QR code icon to generate a QR code that can be scanned by other wallets.

My Kresus account has been compromised, what should I do?

I have lost access to my Kresus account. How do I regain access?

How do I connect Kresus to a Dapp or Dex?

  • Tap on the Wallet Connect logo at the top of the Kresus SuperApp.

How do I close my Kresus account?

  • Go to the Me tab in the bottom navigation.

  • Scroll down and tap Delete Account.

  • You’ll be instructed to transfer all assets from your wallet.

  • Once the above steps have been completed, your account will be queued for deletion within 30 days.

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